Terms of Service

Welcome to Tri-State Aquatic Solutions, a service of Dude Venture Services LLC. These Terms of Service ("Terms") govern your use of our website tristateaquaticsolutions.com and our pool installation and maintenance services. By accessing our website or using our services, you agree to be bound by these Terms.

1. Services Overview

Dude Venture Services LLC, doing business as Tri-State Aquatic Solutions, provides pool installation, maintenance, and related services in the Main Line Philadelphia, Pennsylvania and Northern Delaware areas. Our services include:

• Fiberglass pool installation
• Concrete (gunite) pool installation
• Vinyl liner pool installation
• Pool maintenance services
• Pool opening and closing services
• Equipment repair and replacement

2. Website Use

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website
• Use the website to transmit malicious code or viruses
• Collect or harvest user information without consent
• Interfere with the proper functioning of the website

Accuracy of Information

We strive to provide accurate information on our website. However, we do not warrant that all information is complete, accurate, or current. Prices, availability, and specifications are subject to change without notice. For the most accurate and up-to-date information, please contact us directly.

3. Service Contracts

Pool installation and maintenance services are governed by separate written contracts. These Terms of Service apply to website use and general service inquiries. Specific terms for pool installation projects, including pricing, timelines, warranties, and payment schedules, will be detailed in individual project contracts.

Pennsylvania Home Improvement Contractor Compliance

In accordance with Pennsylvania law, we are registered as a Home Improvement Contractor (HIC #PA123456). For projects in Pennsylvania:

• Maximum deposit shall not exceed one-third (33%) of the contract price plus the cost of any special order materials
• All contracts shall include our HIC registration number
• Contracts will specify start and estimated completion dates
• You have the right to a written contract for all home improvement work

4. Quotes and Estimates

Quotes and estimates provided through our website or during consultations are preliminary and subject to change based on:

• Site conditions discovered during assessment
• Changes in material costs
• Project scope modifications
• Permit requirements
• Utility relocation needs

Final pricing will be provided in a written contract before work begins.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Tri-State Aquatic Solutions or our licensors and is protected by copyright and trademark laws. You may not:

• Reproduce, distribute, or modify any content without written permission
• Use our trademarks or trade dress without authorization
• Remove any copyright or proprietary notices from our materials

6. User Submissions

By submitting information through our website (contact forms, quote requests, reviews, etc.), you grant us the right to use, reproduce, and display such information for business purposes. You represent that any information you submit is accurate and does not violate the rights of any third party.

7. Third-Party Links and Services

Our website may contain links to third-party websites, including financing partners (Lyon Financial, HFS Financial). We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party services is at your own risk and subject to their respective terms.

8. Disclaimer of Warranties

OUR WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or harmful components

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DUDE VENTURE SERVICES LLC (D/B/A TRI-STATE AQUATIC SOLUTIONS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES.

Our total liability for any claim arising from these Terms shall not exceed the amount you paid to us for services in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Dude Venture Services LLC (d/b/a Tri-State Aquatic Solutions), its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your use of our website.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through:

1. Informal Resolution: Contact us first to attempt to resolve any dispute informally.
2. Mediation: If informal resolution fails, disputes shall be submitted to mediation in New Castle County, Delaware.
3. Litigation: If mediation fails, disputes shall be resolved in the state or federal courts located in Delaware.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any written service contracts, constitute the entire agreement between you and Tri-State Aquatic Solutions regarding your use of our website and services.

15. Contact Information

If you have questions about these Terms of Service, please contact us at:

Dude Venture Services LLC
d/b/a Tri-State Aquatic Solutions
123 Main Street
Hockessin, DE 19707
Phone: (302) 555-1234
Email: info@tristateaquatic.com